Las Vegas Shows
General Information
Can I bring a backpack to a Las Vegas show?
Bag policy across all Las Vegas shows is 6'' x 6'' x 6''. Anything larger will be asked to be checked at the hotel bell desk.
May I take pictures during the show?
For licensing and security reasons, all photo and video cameras are strictly prohibited.
What happens if my show is postponed or cancelled?
All customers who purchased tickets for an impacted Cirque du Soleil show will be contacted by their initial point of sale. If you have any questions, please contact lasvegas.customerservice@cirquedusoleil.com.
- For Las Vegas shows and Drawn to Life: lasvegas.customerservice@cirquedusoleil.com.
- For JOYÀ: customerservice@cdsrivieramaya.com.
Buy group Tickets
What constitutes a group order?
A group consists of 10 or more tickets attending a single performance with one method of payment.
Is there an advantage to placing my group order early?
Booking early allows your group best seating availability and options. Advance bookings are also eligible for group discounts.
Will I automatically get the best seats for my group?
Various price categories are offered. Cirque du Soleil will always reserve the best available seats at the time of booking within your preferred price category. We suggest booking as early as possible to ensure the best seating availability.
How do I submit a group ticket order?
1. Request a group contract by calling 702-850-5211 ext. 5116 for The Beatles LOVE or Mystère. For all other shows, call 702-352-0197 or email: lasvegas.sales@cirquedusoleil.com.
2. Complete the Group Ticket Sales Contract. Payment details must be included on the contract.
3. Submit your Group Ticket Sales Contract and signed Policies & Procedures Agreement via fax (702.352.0235) directly to the Account Executive assigned to your booking.
4. Cirque du Soleil reserves the best available seats in your selected category.
5. Detailed confirmation that includes exact seat locations, pick-up instructions and ticket office hours will be sent to you via email.
Once I have submitted my order how long does it take to process?
Generally, group processing takes a minimum (2) business days after payment has been processed.
How can I pay for my Group?
Accepted forms of payment include credit card or wire transfers; All payable in US dollars. Personal checks and cash cannot be accepted for group orders.
Are there any taxes added to the ticket price?
Yes, there is a 9% live entertainment tax (LET) added to the cost of each ticket.
Are there any services fees?
There is a one-time Group Fee of $15.00 charged to each group order.
Can I make revisions to an existing group order?
Yes, revisions must be requested in writing by responding directly to the confirmation email sent by Cirque du Soleil. Please refer to the Group Sales Policies & Procedures Agreement. Group orders are considered final once printed.
Once my group order is confirmed, how do I get the tickets?
Group tickets are only available for pick-up at the performing show’s Ticket Office. Pick-up instructions are specified within the group ticket confirmation document.
Can I use Cirque du Soleil logos and graphics for invitations or flyers?
Yes, once a group order is confirmed you may request official show logos/visuals. A Graphic Release Contract will be drafted and must be submitted for approval by our Marketing Department; Cirque du Soleil logos/visual will be provided upon approval. Please contact your Account Executive for detailed information.